Stop Use & Recall Notice UPDATE AND SOLUTION
August 6th, 2019
3M™ DBI-SALA® Twin-Leg Nano-Lok™ edge Self-Retracting Lifelines (ANSI Versions Only)
3M Fall Protection is pleased to announce it has resolved the partial deployment of the energy absorber that led to the immediate stop use and recall of the 3M™ DBI-SALA® Twin-Leg Nano-Lok™ edge SRL issued in North America on July 25, 2019. A robust solution has been identified, tested and certified to the ANSI standard Z359.14. With this solution, the energy absorber of these units will deploy properly under all circumstances of use for which these products are intended. The affected units can now be repaired and safely returned to service.
Due to regional regulatory requirements, this solution is currently available ONLY in regions that recognize the ANSI standard. As other regulatory certifications are received, this solution will be made available in those regions. Until your unit has been repaired or replaced as described above, the “Stop Use and Recall” remains in effect and these units must be removed from service. The original Notice and a list of affected products by part number and regulatory standard can be found at www.NanoLokEdgeRecall.com Note: At the time of this update, the solution described above does not include the Twin-Leg Nano-Lok™ Wrap Back SRL or the Twin-Leg Nano-Lok™ edge Tie Back versions.
Users/Owners: Please go to www.NanoLokEdgeRecall.com and follow the instructions on how to return your device. We will inspect and repair or replace your unit and return it to you at 3M’s expense. If our inspection determines that your Nano-Lok needs to be taken out of service for reasons unrelated to the stop use/recall, we will inform you of that fact. To minimize any disruption to your business, we will also provide you a list of authorized repair centers near you that can complete the inspection and repair. Note that cash is no longer an option for owners/users of ANSI versions of the affected units for which a solution is available. The cash option remains available until a solution has been certified for the remaining SKUs (see website for a complete list of SKUs that can be repaired at this time).
Distributors: Please contact our Customer Service department at 1-833-998-2243 or email us at firstname.lastname@example.org to obtain a listing of all Twin-Leg Nano-Lok edge and Twin-Leg Wrap Back SRLs sold to you. If you have any of these devices in stock, please return them to 3M Fall Protection for replacement at 3M’s expense. Please immediately forward the original Notice together with this Update to any of your customers/users who have purchased Twin-Leg Nano-Lok edge and/or Twin-Leg Nano-Lok Wrap Back SRLs from you and ask them to read and comply with this Notice & Update immediately.
Please contact 3M Customer Service for assistance, additional recall information, or alternative solutions at 1-833-998-2243 or email@example.com