3M Help Centre
We’re here to help with your product and application questions.
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We will respond to your email within 1-2 business days.
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Chat with us
Live chat
Monday – Friday
8AM to 5PM Eastern Time (EST) -
Locate a SDS for a specific product.
3M Canada Corporate Headquarters
300 Tartan Drive
London, Ontario
N5V 4M9
Frequently asked questions
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How do I contact a specific 3M employee?
You can contact the 3M operator by calling 1-800-265-1840 and pressing “0” and they can help direct your call.
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I would like to introduce my company or provide a service to 3M. Who should I contact?
The only option for introducing your company or service to 3M is to access the website: https://www.3mcanada.ca/3M/en_CA/suppliers-direct/. Click on “Prospective Suppliers” in the top navigation on the page. Then click on “Interested in Becoming a Supplier to 3M?" to get started.
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How can I check on the status of my 3M job application?
Go to the 3M Careers website. Under the “Search & Apply”, you can view your application status by logging on to your account and see the status for the positions you have applied under the “My Job Page” tab.
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I’m a retiree and I need to discuss my benefits or pension with someone. Who should I speak with?
Staff from Morneau Shepell are available to answer questions related to your pension and benefits accounts. You can reach them at 855-346-9068 from 8:30 to 5:00 Eastern time (EST).
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I have a new product idea or a suggestion about an existing 3M product. Who should I contact?
Thank you for your interest; however, 3M is not accepting idea submissions at this time.
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How do I request a sample?
Thank you for your interest; however, 3M does not offer samples of all products. To learn which products are currently available as samples, please contact your local representative. 3M does not provide samples of consumer goods.
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How do I make a purchase directly from 3M?
Thank you for your interest. Unfortunately 3M does not sell products directly to business or consumers. Please contact your sales representative or view your desired product within our product catalogue for more information about where you can purchase it.
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How do I log a complaint about a product?
Should you have a concern about a product you purchased, please return the product to the point of purchase along with your receipt.
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I have a question regarding 3M dental products. Who should I contact?
Please call our Oral Care Solutions hotline at 1-888-363-3685.
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I would like more information about 3M safety products. Who should I contact?
Please call our Personal Safety hotline at 1-800-267-4414.
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I have a question regarding automotive repair or Bondo® Brand products. Who should I contact?
Please call our Automotive Repair hotline at 1-800-364-3577.
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Who should I contact for service or warranty questions regarding 3M products?
Please call our service centre at 1-800-268-6235.
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How can I order custom-printed Post-it® Notes?
Please call 3M USA at 1-800-828-6850 (US, English only).
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How do I find more information about security or sun control window films?
Please call our exclusive distributor and applicator Convenience Group at 1-888-835-5885 or visit 3m.ca/solarandsecurity for more information.
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How do I find more information about graphic film solutions?
Please go to https://www.3mcanada.ca/3M/en_CA/graphics-signage-ca/.
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