Close-up view of a worker's harness with a self-retracting lifeline.

Service and repairs for fall protection products

How to arrange a repair

  • Please contact the Authorized Distributor you purchased the product(s) from and obtain a Return Authorization Number.

  • Send your product(s) to a service location with the return number clearly visible on outside of the package(s) and document(s). Product(s) received without a Return Authorization Number will be returned to the owner at their expense.

If you have any questions regarding the return of a product, please contact your Authorized Distributor or 3M Fall Protection using the form below.​​

Contact us

All fields are required unless indicated optional.

  • Enter your 10-digit phone number. Numbers only (5555555555).

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Our goal is to respond to your request with 1 - 2 busines days. Some questions, however, may need further investigation so that we can provide you with an appropriate response.

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A fall protection harness with a 3M™ DBI-SALA® Nano-Lok™ Edge Twin-Leg Self Retracting Lifeline.

Trade in and trade up for new 3M Fall Protection.†

†Conditions apply.

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